Tuesday 23 November 10:30-12:00 room C1


Human Language Technologies aim at easing the use and accelerating the uptake of new technologies and services through natural and transparent communication, intuitive and effective information access and knowledge management. As such, they are key underpinning information society technologies that are equally relevant for citizens and for business.

This session will look at some of the language technologies, stress their impact on current economic and societal developments, present their successful deployments in digital services, and provide a vision of their future role in the information age. Amongst the relevant technologies are:

  • Transparent and natural interfaces supporting multi-modal interaction – spoken, visual, gesture and hand written – that improve the ease of use of portable (wearable) and mobile communication and computing devices. With the advent of UMTS and the explosion of new service offerings, the need for a natural dialogue with personal devices becomes compelling.
  • Intuitive, multilingual and adaptive interactivity for electronic commerce in the global market place that is flexibility with respect to the available communication modalities to ensure terminal independence, mobility and ubiquity of electronic services. Sustaining the growth of electronic commerce for broader segments of the population and in geographically diverse areas rest on the provision of such technologies.
  • Intelligent language agents able to process content semantically support Web-related activities and knowledge intensive tasks, including decision making and knowledge acquisition. With the next generation internet and the growing importance of intranets for information age enterprises, intelligent language agents become critical components of the information infrastructure.

The focus of the session will be on spoken and multi-modal communication, multilingual information management, knowledge computing and their impact of the way we will communicate, interact with information and do business tomorrow.


  • Petri Haavisto (FI), Head, Speech and Audio Systems Laboratory, Nokia Research. Language technology and information age appliances
  • Christian Dugast (F), Director, Nuance Europe. Speech recognition in the network: Case studies to help understand the new generation network (.doc, 26kb)
  • David Nahamoo (USA), Director, Human Language Technology Group, IBM. New perspectives in electronic commerce and information services (.doc, 26kb)
  • Gary Strong (USA), Director, Communicator and Tides programs, DARPA. Bridging the digital divide: Language technology research in the United States (.doc, 32kb)        


Roberto Cencioni, (Roberto.Cencioni@cec.eu.int)
Giovanni Battista Varile (

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